Terms of Use

Legal agreement governing the use of our services and website

Last Updated: October 2023

1. Acceptance of Terms

By accessing or using the services, website, and applications (collectively, the "Services") provided by Cryoin Engineering Solutions ("Cryoin," "we," "our," or "us"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Services.

2. Description of Services

Cryoin provides cryogenic engineering solutions including but not limited to tank maintenance, pump repair, piping maintenance, equipment servicing, and engineering consulting. All services are subject to separate service agreements that may include additional terms and conditions specific to the work being performed.

3. User Obligations

When using our Services, you agree to:

Provide accurate and complete information when requesting quotes or services
Maintain the confidentiality of any account credentials
Notify us immediately of any unauthorized use of your account
Comply with all applicable laws and regulations, including safety standards at your facility
Ensure safe access to equipment and facilities for our technicians

4. Intellectual Property

All content, materials, and intellectual property on our website, including but not limited to text, graphics, logos, and engineering methodologies, are owned by Cryoin and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

5. Limitation of Liability

To the maximum extent permitted by law, Cryoin shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your use or inability to use our Services
Any conduct or content of any third party
Unauthorized access to or alteration of your transmissions or data
Equipment downtime during scheduled maintenance

6. Indemnification

You agree to indemnify and hold harmless Cryoin, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our Services, violation of these Terms, or violation of any rights of another party.

7. Service Modifications and Pricing

We reserve the right to modify or discontinue, temporarily or permanently, any of our Services with or without notice. Prices for services are subject to change upon notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of Services.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Cryoin. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Cryoin shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such third-party websites.

9. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Services will cease immediately.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Houston, Texas.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our Services following any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for updates.

12. Contact Information

If you have any questions about these Terms of Use, please contact us at:

Cryoin Engineering Solutions
124 Industrial Pkwy, Houston, TX 77001
Email: [email protected]
Phone: 1-800-763-2988